Resonon Inc. has adopted this
Privacy Policy to establish and maintain an adequate level of Personal Data
privacy protection.
Collection
and Use of Personal Information
Resonon collects voluntarily
provided personal information via our website, phone or email for purposes of
providing information about our products, selling our products to customers,
providing technical support, or to access our site to download our software or
data. This information may include: name,
email address, company name, location, phone number, username, and password.
Right
to Access/Correct Your Information
Resonon acknowledges that EU and Swiss individuals have the
right to access the personal information that we maintain about them. An EU or
Swiss individual who seeks to access, or who seeks to correct, amend, or delete
inaccurate data should direct their query to
privacy@resonon.com and can do so by phoning 406-586-3356,
mailing (123 Commercial Drive Bozeman, MT 59715). We use this procedure to
safeguard your information. To protect your privacy and security, we will take
reasonable steps to verify your identity before granting access or making
corrections. If requested to remove data, we will respond within a reasonable
timeframe.
To
limit the use and disclosure of your personal information, please submit a
written request to
privacy@resonon.com.
Sharing
Personal Information With Third Parties
Resonon shares personal
information with a third party when there is a specific request from an
individual to be contacted for product information and that individual is
located in an area serviced by one of our international distributors, in which
case the distributor covering that area will be provided with the personal
information in order to address the request for product information. In some cases of technical support involving
third party vendors Resonon will provide the manufacturer of a component of the
product purchased by an individual with that individuals personal information
for the purpose of resolving the technical support issue. Resonon will also share personal information
with a third party if it is compelled to do so via a lawful request by a public
authority, including to meet national security or law enforcement requirements.
For a list of our international distributors please visit
https://resonon.com/distributors.html. In case of onward transfer to third
parties of data of EU and Swiss individuals received pursuant to the EU-US
Privacy Shield and Swiss-US Privacy Shield, as fully detailed below, Resonon is
potentially liable.
EU-US
AND SWISS-US PRIVACY SHIELD
Resonon complies with the
EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set
forth by the US Department of Commerce regarding the collection, use, and
retention of personal information from European Union member countries and
Switzerland transferred to the United States pursuant to Privacy
Shield. Resonon has certified that it adheres to the Privacy Shield
Principles with respect to such data. If there is any conflict between the
policies in this privacy policy and data subject rights under the Privacy
Shield Principles, the Privacy Shield Principles shall govern. To learn more
about the Privacy Shield program, and to view our certification page, please
visit
https://www.privacyshield.gov/
Resonon is subject to the investigatory and enforcement
powers of the Federal Trade Commission (FTC.)
In compliance with the
Privacy Shield Principles, Resonon commits to resolve complaints about your
privacy and our collection or use of your personal information transferred to
the United States pursuant to Privacy Shield. European Union and Swiss
individuals with Privacy Shield inquiries or complaints should first contact
Resonon at:
privacy@resonon.com
Resonon has further committed to refer unresolved privacy
complaints under the Privacy Shield Principles to an independent dispute
resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National
Programs. If you do not receive timely acknowledgment of your complaint, or if
your complaint is not satisfactorily addressed, please visit
https://bbbprograms.org/privacy-shield-complaints/ for
more information and to file a complaint. This service is provided free of
charge to you.
Updates
to Resonon’s Privacy Policy
We occasionally update this
Policy. When we do, we will also revise the “last updated” date at the
beginning of the Policy. Your continued use of our Service after such changes
will be subject to the then-current policy. We encourage you to periodically
review this Policy to stay informed about how we collect, use, and disclose
your information.