Resonon Inc. has adopted this
Privacy Policy to establish and maintain an adequate level of Personal Data
privacy protection.
Collection
and Use of Personal Information
Resonon collects voluntarily
provided personal information via our website, phone or email for purposes of
providing information about our products, selling our products to customers,
providing technical support, or to access our site to download our software or
data. This information may include: name,
email address, company name, location, phone number, username, and password.
Right
to Access/Correct Your Information
Resonon acknowledges that EU and Swiss individuals have the
right to access the personal information that we maintain about them. An EU or
Swiss individual who seeks to access, or who seeks to correct, amend, or delete
inaccurate data should direct their query to
privacy@resonon.com and can do so by phoning 406-586-3356,
mailing (123 Commercial Drive Bozeman, MT 59715). We use this procedure to
safeguard your information. To protect your privacy and security, we will take
reasonable steps to verify your identity before granting access or making
corrections. If requested to remove data, we will respond within a reasonable
timeframe.
To
limit the use and disclosure of your personal information, please submit a
written request to
privacy@resonon.com.
Sharing
Personal Information With Third Parties
Resonon shares personal
information with a third party when there is a specific request from an
individual to be contacted for product information and that individual is
located in an area serviced by one of our international distributors, in which
case the distributor covering that area will be provided with the personal
information in order to address the request for product information. In some cases of technical support involving
third party vendors Resonon will provide the manufacturer of a component of the
product purchased by an individual with that individuals personal information
for the purpose of resolving the technical support issue. Resonon will also share personal information
with a third party if it is compelled to do so via a lawful request by a public
authority, including to meet national security or law enforcement requirements.
For a list of our international distributors please visit
https://resonon.com/distributors.html. Resonon’s accountability for personal data that it receives in the United States under the Data Privacy Frameworks and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, Resonon remains responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Resonon proves that it is not responsible for the event giving rise to the damage
Resonon complies with the EU-U.S. Data Privacy program Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy program Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Resonon has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework program Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. Resonon has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit
https://www.dataprivacyframework.gov/.
Resonon is subject to the investigatory and enforcement
powers of the Federal Trade Commission (FTC.)
In compliance with the EU-US Data Privacy Framework Principles, Resonon commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union and Swiss individuals with DPF inquiries or complaints should first contact
privacy@resonon.com
Resonon has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit
https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the
Microsoft Privacy Statement.
Updates
to Resonon’s Privacy Policy
We occasionally update this
Policy. When we do, we will also revise the “last updated” date at the
beginning of the Policy. Your continued use of our Service after such changes
will be subject to the then-current policy. We encourage you to periodically
review this Policy to stay informed about how we collect, use, and disclose
your information.
